Return & Exchange Policy

🔄 Return & Exchange Policy

At [Your Store Name], we are committed to ensuring our customers are fully satisfied with their purchases. All products sold on our website are eligible for return or exchange under the conditions outlined below.

General Guidelines:

• Returns and exchanges are guaranteed for all products available on our store.
• Products must be returned in their original condition, with all packaging intact.
• Return period: within 3 days of purchase.
• Exchange period: within 7 days of purchase.

How to Request a Return or Exchange:

1. Contact us via our Contact Us page or phone numbers to initiate your request.
2. Take a photo of the product and provide your city, address, and order number.
3. If the product is defective, damaged, or different from the description, it will be replaced or refunded in full.

Important Notes:

• Refunds are issued in full if the product received is significantly different from the product description on our website.
• We are not responsible for customer expectations regarding product use beyond what is stated on the product page.
• If a customer returns a product without defects, a 30% restocking fee or a minimum of 25 MAD will be applied
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